• Curtis Taylor

Temperature Monitoring – FAQs

Updated: Dec 16, 2020

I’m just a small café with 2 fridges and a freezer. Is it worth it for me?

Yes it’s worth it for any size establishment. If you fridge or freezer breakdown then not only will you lose stock and money, but also takings for at least one day of lost trading.

Can I add further sensors when my business develops?  

Yes, there is no limit to the number of sensors you can use.

Will the sensor work in a -18 freezer? 

Yes, the standard sensor will operate in a fridge or freezer, or at ambient room temperature.

You can also use an external probe for freezers which will maximise battery life and the communication range.

What if I don’t have Wi-Fi? 

The gateway can utilise Wi-Fi or plug into a LAN connection or there is an optional Cellular gateway.

Is the system easy to install?

Yes, simply cable tie the sensors in place then plug in your gateway and you are ready to name your sensors and off you go. Within 15 minutes you will be logging data.

What if there’s a problem with the software?

We offer remote assistance via phone or email.

How long does the battery last in a fridge?

Approximately 3 years.

Can I just ignore the alerts?

No, they will keep prompting you to acknowledge and clear them ensuring you look to see what has gone wrong.

Will anyone in my team be able to look up temperature data?

Yes, there is no limit to the number of users. Each user will have their own log in so you can see who is using the system.  In addition the management team can set access levels and permissions.

I run a number of cafes in the city and I want to see the full picture. Is this possible?

Yes, you can set up the system to have a single corporate view.

Do I need an annual license?

For smaller installations we can supply a stand- alone system with integral software with no annual fees. Larger multiple sites would use a Cloud based system which would incur annual license fees for storage of data and ongoing updates.

Can I lease instead of buy? What are the benefits?

Yes we can offer a 36 month lease option, which limits the upfront costs against a capital purchase.

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